Newegg says it will now accept returns of open box CPUs and motherboards with “no questions asked,” according to a report by Windows Central. This comes after popular PC hardware review YouTube channel Gamer Nexus posted videos claiming Newegg knowingly sold them a defective open-box motherboard and then refused them a refund.
Customer Service Update pic.twitter.com/qxAYjDCdCU
— Newegg (@Newegg) February 14, 2022
In a post on Twitter, Newegg says that “a very small number of returns may not have been thoroughly inspected before being routed for returns, liquidations, or e-waste recycling and were accidentally resold as ‘open box’ merchandise. It also says these cases were “unintentional process errors and isolated incidents” and that...
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