Weeks after Nvidia announced that it was investigating reports that the power cables for its RTX 4090 graphics card were melting and burning, the company says it may know why: they just weren’t plugged in all the way.
In a post to its customer support forum on Friday, Nvidia says that it’s still investigating the reports, but that its findings “suggest” an insecure connector has been a common issue. It also says that it’s gotten around 50 reports of the issue.
Nvidia’s flagship card uses what’s known as a 12VHPWR power connector, a new standard that isn’t natively supported by most of the power supplies that people already have in their PCs. Because of that, it ships an adapter — or “power dongle,” as Friday’s post calls it — in the...
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